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NEED A HAND? WE'RE HERE FOR YOU!
Have a question about the Knit Happy Summit, the Extended Access Pass, or the VIP Happy Knitters Toolkit?
Or maybe you’ve run into a pesky tech gremlin keeping you from enjoying the sessions?
Before you send us a note, take a peek at the Frequently Asked Questions – most common attendee questions are answered there.
If you don’t see your answer, simply fill out the support form below.
Your message goes straight to our inbox, and a real human (not a bot!) will get back to you within 24–48 hours.
We read every message personally and will make sure you get the help you need as quickly as humanly possible.
No question is too small – we’re here to make your Summit experience smooth, stress-free, and fun!
🛑 Need Help Logging in to your Happy Knitter's Toolkit or Extended Access Pass?
Here's how to log in:
This is the link to log in: https://learn.doublethestitches.com/login
Your username and password will both be the email address you used to purchase.
🛑 If you did not pay for a VIP Happy Knitters Toolkit or an Extended Access Pass, you do not have a login. You'll enjoy the summit directly on our website Schedule Page at https://knithappysummit.com/schedule.
Note: The page will be updated daily during the summit with links to watch the available presentations.
FREQUENTLY ASKED QUESTIONS
How do I know whether this summit is right for me?
If you’re a passionate and curious knitter, this event is for you! We’ll be specifically talking to knitters who are comfortable with their knits & purls, and ready to dive in to learn more and focus on helping them learn practical strategies, tips and tricks to help them become happier, more confident knitters.
Anyone who wants to get started with knitting is welcome to join us too, though we won't be focusing on learning to knit if you're brand new.
When is this event happening?
The main portion of the Knit Happy! Summit runs from Thursday, May 14 – Sunday, May 17.
You’ll also be able to join our private Facebook community as soon as you register, so you can join in on the fun right away!
Why are the presentations only free for 48 hours?
Presentations are free for 48 hours to keep us all taking action together and to keep the feel similar to an in-person event where you’d have to attend live.
That's 2 full days to watch each day's speaker presentations, no matter where in the world you live.
For ongoing access, you can grab the VIP All-Access Pass and some incredible bonuses here.
Thank you for being a part of making this event amazing!
What if I'm not able to attend live?
While most of the presentations for the summit are pre-recorded, there are some live elements, and the pre-recorded presentations are only available for 48 hours with your free ticket. So we encourage you to attend live if you can!
We would love for you to set aside some time during the summit days to attend the live sessions, watch the pre-recorded presentations, and participate with others who are learning to become happier, more confident knitters.
However, if you’re not able to attend all of the sessions live, go ahead and grab your free ticket, and you’ll have the opportunity to upgrade to the Extended Access Pass or the VIP Happy Knitters Toolkit for ongoing access to the presentations (and some really incredible bonuses in the toolkit, too!).
How long will I have access to the presentations?
Your free ticket includes 48-hour access to watch the presentations.
Each morning of the Summit there will be a new group of presentations that are available starting at 10 AM Eastern Time. Those will expire 48 hours later (2 full days, no matter where you live).
If you need more time, you can always upgrade your ticket to the VIP Happy Knitters Toolkit after registering, which will give you ongoing access to the presentations along with premium bonuses from our speakers and more!
If you just want ongoing access to the presentations, we have an Extended Access Pass available too – but it does not include the bonuses or extras.
Are the presentations live?
To avoid tech glitches, give you the best possible experience, and keep things easy for the speakers, the presentations are pre-recorded and will be released at a scheduled time during the summit.
However, the speakers will be hanging out in our private Facebook group with dedicated threads where you can connect with them and ask your questions!
There will also be opportunities to join us for bonus live events throughout the week.
Will all the speakers get my email address?
No. When you register, you’ll be added to the Knit Happy by Double the Stitches email list so we can send you updates for the event and links to each day’s presentations. After the summit is over, you’ll continue to hear from us, but you can unsubscribe at any time.
Each of the speakers will have free resources available that you can access by providing your email address, but the speakers will not get your email address unless you choose to give it to them specifically.
That way, you only hear from the people you really love and don't have to worry about getting added to 30 email lists that you're not interested in.
You can learn more in our Privacy Policy.
Are your videos captioned or transcribed?
Yes. All presentations have the option to turn on closed captioning and view a transcript along side the video.
Please reach out if there’s anything we can do to ensure you’re able to enjoy this event.
I have a question that isn't answered here. Who do I ask?
If you still have questions, we encourage you to go ahead and sign up. Your questions will likely be answered during the event or in the Facebook community, which you’ll be able to join right away after grabbing your free ticket.
However, if you need to ask us a question before registering, please fill in the form above or send us an email at knithappysummit@gmail.com.
Learn more about our expert speakers and connect on social media by visiting their website and social media links.
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